Cookie Policy
How General Translation uses cookies and similar technologies.
Last updated: May 21, 2026
General Translation, Inc. (“General Translation,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website, www.generaltranslation.com, including subdomains of that website (collectively, the “Site”). This cookie policy (“Cookie Policy”) explains how we use cookies, what types of cookies we use, and how you can block cookies. The Cookie Policy forms part of our Privacy Policy.
Our Use of Cookies
We and our third-party partners may collect personal data using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your computer. They contain information that is transferred to your computer’s hard drive. We and our third-party partners may also use pixel tags and web beacons on our Site. These are tiny graphic images placed on web pages or in our emails that allow us to determine whether you have performed a specific action. We use cookies, beacons, invisible tags, and similar technologies (collectively “Cookies”) to collect information about your browsing activities and to distinguish you from other users of our Site. This aids your experience when you use our Site and allows us to improve the functionality of our Site. Cookies can be used for performance management (i.e., collecting information on how our Site is being used for analytics purposes). They can also be used for functionality management, enabling us to make your visit more efficient by, for example, remembering language preferences, passwords, and log-in details. Below is an overview of the types of Cookies we and third parties may use to collect personal data.
The Types of Cookies That We Use
Strictly Necessary Cookies
Some Cookies are strictly necessary to make our Site available to you. Disabling these Cookies may make certain features and Site unavailable, and we cannot provide you with our Site without this type of Cookies. We use the following necessary Cookies:
| Name | More Information | Retention |
|---|---|---|
cookie_consent | Stores your cookie consent preference so that you are not asked to accept or reject cookies on every visit. | 1 year |
gt_theme | Stores your preferred color theme (light, dark, or system) so that your preference is preserved across pages and visits. | 1 year |
generaltranslation.locale | Stores your selected language preference so the site can display content in your chosen locale. | Session |
generaltranslation.locale-routing-enabled | Records whether locale-based URL routing is active for your session. | Session |
generaltranslation.referrer-locale | Tracks the locale of the previous page during navigation to ensure correct language handling across page transitions. | Session |
generaltranslation.locale-reset | Transient flag that signals the middleware to honor a manual locale switch. Deleted by middleware after handling. | Session (transient) |
gt-dash-auth | Indicates whether you are currently signed into the General Translation dashboard. Used to redirect signed-in users to the dashboard from the homepage. | Session |
gt_auth.session_token | Stores your authenticated session token when you sign into the General Translation dashboard. Required to keep you logged in. (Also set as __Secure-gt_auth.session_token over HTTPS in production.) | 7 days |
gt_auth.dont_remember | Set when the "remember me" option is not selected during sign-in. | Session |
gt-superuser | JWT granting temporary admin access for internal impersonation. Set by the admin panel, read and cleared by the dashboard. | 4 hours |
signin_error_code | Temporarily stores an SSO enforcement error code (e.g. sso_required) to display on the sign-in page. | 60 seconds |
signin_error_message | Temporarily stores the human-readable error message for SSO enforcement. | 60 seconds |
signin_error_email | Temporarily stores the user's email when an SSO enforcement error occurs. | 60 seconds |
Analytical Cookies
Analytical Cookies allow us to understand how visitors use our Site.
They do this by collecting information about site visits and page views.
Analytical Cookies also help us measure advertising campaign performance and improve site content.
We use the following analytical Cookies:
| Name | More Information | Retention |
|---|---|---|
_ga | Set by Google Analytics to distinguish unique users by assigning a randomly generated identifier. Used to calculate visitor, session, and campaign data for the site's analytics reports. | 2 years |
_ga_<container-id> | Set by Google Analytics to persist session state across page requests. | 2 years |
ph_<token>_posthog | Set by PostHog for product analytics. Stores a unique identifier for the user session to help us understand how visitors interact with our site. Only stored as a cookie when analytics consent is granted; otherwise held in memory only. | 1 year |
_gcl_au | Set by Google Ads to store and track conversions. Used to attribute which ad click led a visitor to the site. | 90 days |
How to Block Cookies
You can block Cookies by setting your internet browser to block some or all Cookies. However, if you use your browser settings to block all Cookies (including essential Cookies) you may not be able to access all or parts of our Site. By using our Site, you consent to our use of Cookies and our processing of personal data collected through such Cookies, in accordance with our Cookie Policy and Privacy Policy. You can withdraw your consent at any time by deleting placed Cookies and disabling Cookies in your browser.
You can change your browser settings to block or notify you when you receive a Cookie, delete Cookies or browse our Site using your browser’s anonymous usage setting. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. If you do not agree to our use of Cookies or similar technologies which store information on your device, you should change your browser settings accordingly.
Please note that if you delete or choose not to accept Cookies from our Site, you may not be able to utilize the features of our Site to its fullest potential. Where required by applicable law, you will be asked to consent to certain Cookies and similar technologies before we use or install them on your computer or other device.
Changes to This Cookie Policy
We will post any adjustments to the Cookie Policy on this page, including if we add or remove any Cookies from our Site, and the revised version will be effective when it is posted.
Contact Information
If you have any questions, comments, or concerns about our use of Cookies, please email us at privacy@generaltranslation.com.